AFAX.CA FAQ | send phi fax, send hipaa fax, send phipa fax, secure fax, pharmacy fax, faxlink platform,, afaxlink, healthcare fax solution, healthcare online fax, scan to fax, doctors fax, clinic fax, office fax, send fax from computer, email to fax , send fax from email, gmail fax, free oneline fax, fax online, send fax online, free fax online, free 360 fax, free mobile fax, fax app, fax from computer, faxing from PC, fax number, multiple fax lines, busy fax, schedule fax, fax for lawyers, fax for legal, android fax, windows fax, fax pdf, fax doc, gmail fax, computer fax, iphone fax, word document faxing, free online fax, electronic fax

Cost of service and Payment

What type of payment methods are available?

Within the AFAX Platform, we accept all credit cards, including Visa, Master Card, America Express, etc.

Moneris, one of Canada's most trusted merchant service providers, is powering our payment processor.

If you are a company that cannot pay by company credit card, please let us know. We may arrange different payment methods for the company with an enterprise plan.

What happens if I exceed the monthly limit for fax pages?

We offer several bonus pages with each plan. If you exceed the designated monthly fax page limit, you will be billed for each additional page. The rate per page varies by plan and is detailed on the pricing plans page; however, it is approximately 5 cents for each additional page (with the exception of faxes sent outside of Canada)

The additional cost is minimal and manageable for all our plans. If you anticipate a significant increase in the number of received faxes in a given month (such as during seasonal tax periods), please don’t hesitate to contact us. We will work to accommodate those fluctuations as needed.

General Questions

How is the Send and Receive Faxes working?

What do we need to use AFAX service?

Cost of service and Payment

AFAX API

Manage (add / edit) user to access portal

Two Step Verification

What should I consider for porting my Fax number?

Cost of service and Payment

What type of payment methods are available?

What happens if I exceed the monthly limit for fax pages?