AFAX is designed with security, privacy, and reliability in mind to help protect sensitive fax communications for individuals, businesses, healthcare providers, and professional organizations.
Our platform uses multiple layers of security to help safeguard your fax documents and account information during transmission, storage, and access.
Secure Fax Transmission
AFAX securely processes fax communications using encrypted and protected communication channels where applicable, including:
- TLS-secured email transmission
- secure HTTPS portal access
- encrypted communication protocols
- protected cloud infrastructure
Secure Fax Storage
Received fax documents stored within the AFAX Secure Portal are protected using secure storage systems and controlled user access mechanisms.
Authorized users may securely:
- view fax documents
- download fax files
- manage fax history
- delete fax records
For select Healthcare Solutions Plans, AFAX also supports:
Field-Level Data Encryption
to provide an additional layer of protection for sensitive healthcare and patient-related information stored within the platform.
This additional security layer is designed to help organizations operating within regulated healthcare environments strengthen privacy and data protection practices.
User Access Controls
AFAX supports:
- multi-user account management
- role-based permissions
- department-level access control
- controlled user visibility
Regardless of assigned access permissions, users only have access to their own fax documents unless explicitly authorized by an administrator.
Additional Security Features
AFAX security features may include:
- Two-Factor Authentication (2FA)
- secure password management
- encrypted document handling
- account activity protections
- controlled administrative access
Compliance-Oriented Architecture
AFAX is designed to support organizations operating within regulated industries and environments, including healthcare and professional services.
Our platform is developed with consideration for:
- PIPEDA
- PHIPA
- secure document management practices
- privacy-focused communication standards
